STATION MANAGER:

 

• At least Bachelors Degree in Business Management / Customs Administration or its equivalent from a recognized University / Institution.
• Minimum of 2-7 years of working experience as Regional/Station Manager in any courier service/logistics company or related experience in operations administration.
• Able to plan, direct and control all operations within the assigned region in a way that provides maximum service to customers while maintaining a cost effective stations operations in the region.
• Must ensure the Station Manager (s) in scheduling & organizing the courier routes in the assigned area to minimize loss of time and better service to customers.
• Must ensure proper implementation of designed schedules in terms of sorting, pickup and deliver.
• Monitors daily station (s) performance reports and suggesting corrective measures to Station Manager (s) in order to maintain & enhance agreed service levels.
• Maintains the Station (s) current and future equipments operating procedures & requirements effectively in complying with company policy and approved budget.
• Assesses accuracy and confirms that work meets business standards and policies/procedures in taking actions within own authority/recommending those actions requiring higher authority.
• Ensures the service provided according to SMSA/FedEx operating procedures with 100% customer satisfaction.
• Support SMSA/FedEx corporate branding image through proper use of signage, uniforms, vehicle, facilities, etc.
• Assess accuracy of services provided, recommends quality service indicators to meet SMSA / FedEx image requirements.
• Ensures collective high standards of performance from the team, communicating/ allocating work requirements, priorities, expectations, and responsibilities. Guides/trains team members on work procedures and systems. Motivate team members to create a productive and cordial atmosphere that meets deadlines and achieves objectives.
• Allocates work within normal priorities, and exercises day-to-day control of staff. Gains approvals for overtime, leave, recommends disciplinary action where required, recommending increments for consistently improved productivity and performance.
• Assists management by answering questions concerning deliveries and package status.
• Coordinates the work activities within the facility; answers questions and provides guidance in solving work problems.
• Must posses Excellent Interpersonal Understanding. Strong Achievement Drive And Initiative, expected to neat in appearance, strong communications skills, Strong Ability To Impact And Influence.

(E-mail your application to applicant@firstchampion.net)